Effective Date: September 19, 2025
Privacy Policy
Who we are
BrickByBrick Productions Inc. ("BBB," "we," "us," or "our") provides real‑estate focused YouTube marketing, channel optimization, content strategy, design, video editing, and related consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our websites, forms, and communications, including email and SMS.
Contact
Email: support@brickbybrick.productions
Mailing Address: 140 Simcoe St, Toronto, Ontario M5H 4E9, Canada
1) Scope
This policy applies to personal information we collect through: (a) our website(s) and landing pages, (b) online forms and chat widgets, (c) client onboarding and billing, and (d) communications such as email and SMS.
2) What we collect
Website form data (primary): full name, email address, and mobile phone number.
Client project data (when you engage our services): brand assets/content you supply (logos, footage, scripts, briefs, feedback), limited account identifiers you authorize (e.g., YouTube channel access), and project metadata (approvals, revisions).
Technical data (site): IP address, device/browser information, pages viewed, and data collected through cookies and similar technologies.
3) How we collect it
Directly from you (forms, intake calls, contracts, support).
Automatically via cookies, pixels, and similar technologies.
From service providers and platforms you authorize us to connect to (e.g., YouTube, Google, Meta, Stripe, GoHighLevel, Calendly, Zoom).
4) Why we use it (purposes)
Provide, operate, and improve our services.
Manage accounts, onboarding, and customer support.
Produce creative assets and marketing campaigns under Statements of Work (SOWs).
Communicate about projects, updates, promotions, and events (with consent where required).
Analyze website usage and campaign performance.
Comply with legal, tax, audit, and security obligations.
5) Legal bases (where applicable)
Consent (e.g., marketing emails/SMS, cookies).
Contract (We process your information as needed to provide the services you requested, manage your account, and fulfill our agreement with you).
Legitimate interests (service improvement, fraud prevention, security).
Legal obligations (recordkeeping, accounting, compliance).
6) SMS Program (A2P/10DLC, CTIA, TCPA, CASL)
If you opt in to receive SMS from us, you agree to our SMS Terms below. You can opt out at any time by texting STOP; for help, text HELP or email support@brickbybrick.productions. Message frequency varies. Message and data rates may apply. We may use an application‑to‑person (A2P/10DLC) number for US messaging.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.
We comply with applicable messaging guidelines and laws (e.g., CTIA best practices, TCPA in the US, and CASL in Canada). We maintain records of consent (date, source, consent text, and opt‑out history) as part of our compliance program.
7) Cookies & analytics
We collect cookies necessary for site functionality and form submissions. We also collect analytics and advertising/retargeting cookies.
We do not sell personal information. We share limited data with service providers acting on our behalf under written agreements (including, but not limited to):
Infrastructure & productivity: Google Workspace, Microsoft, Zoom.
Web & analytics: Google Analytics/Tag Manager, Meta Pixel, YouTube.
CRM & messaging: GoHighLevel (GHL), email/SMS gateways.
Payments & billing: Stripe, QuickBooks, tax and accounting vendors.
Project & creative: Adobe, Frame.io, Canva, Figma, cloud storage.
We require processors to protect data and use it only as instructed.
9) International transfers
We may transfer personal information across borders where our vendors are located. We implement appropriate safeguards consistent with applicable law.
10) Retention
We retain personal information only as long as necessary for the purposes above and to comply with legal obligations (e.g., tax/audit).
11) Security
We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including access controls, encryption in transit where supported, and least‑privilege practices.
12) Your rights
Depending on your location, you may have rights to access, correct, or delete your information; to withdraw consent; and to complain to a regulator. In Canada, see PIPEDA rights; in California, CPRA; in the EU/UK, GDPR. Contact us to exercise rights.
13) Children’s privacy
Our services are not directed to children under 13 (or the age defined by your jurisdiction). We do not knowingly collect such data.
14) Changes
We may update this policy from time to time. Material changes will be posted on this page with a new “Effective Date.”
